cbet Privacy Policy

When you register for or use a cbet account, we collect personal information from you in several ways. The categories of data we collect, and the contexts in which they are gathered, are described below in full.

1.1 Account Registration Data

When you create a cbet account, you voluntarily provide us with the following information:

• Full legal name as it appears on your National ID Card or passport.
• Date of birth, used to verify that you are 18 years of age or older.
• Bangladeshi mobile number, used for SMS one-time password (OTP) verification and two-factor authentication (2FA).
• Email address, used for account communications, promotional messages (where consented), and account recovery.
• Password, stored in hashed, salted form. cbet never stores passwords in plaintext and never requests your full password via email or support channels.
• Preferred payment method (e.g., bKash, Nagad, Rocket, Upay), including the mobile wallet number registered in your name.

1.2 KYC Identity Verification Data

To comply with our anti-money laundering (AML) obligations and to protect the integrity of the platform, cbet requires all players to complete KYC verification before their first withdrawal. KYC data includes:

• Government-issued photo ID: A clear copy of your National Identity Card (NID) or valid passport.
• Proof of address: A recent utility bill, bank statement, or official government correspondence showing your name and address in Bangladesh, dated within the past 90 days.
• Payment method confirmation: Evidence that the bKash, Nagad, Rocket, or other wallet used for deposits is registered in your own name.
• Source of funds documentation: Requested on a risk-based basis for accounts making large or high-frequency deposits.

KYC documents are reviewed exclusively by cbet's internal compliance team. They are not shared with third parties except as required by law or as described in Section 3 of this policy.

1.3 Transaction & Activity Data

cbet records all financial and gameplay activity associated with your account, including:

• Deposit and withdrawal amounts, timestamps, and payment method references.
• Bets placed, game sessions, wagering history, and outcomes.
• Bonus claims, wagering requirement progress, and promotional participation.
• Account login times, IP addresses used, and device fingerprint information.

Transaction and activity records are retained for a minimum of five (5) years in accordance with our AML compliance obligations.

1.4 Technical & Device Data

When you access cbet.today, our servers and analytics systems automatically collect certain technical information, including:

• IP address and approximate geolocation (country and city level).
• Browser type and version, operating system, and device type.
• Referring URL (the page you visited before arriving at cbet.today).
• Pages visited, time spent on each page, and click interaction data (via cookies and analytics tools — see Section 4).

Technical data is collected automatically and is used to maintain platform security, detect fraudulent access, and improve site performance.

1.5 Support Communication Data

When you contact cbet support by email at [email protected], we record the content of your communications along with your account identifier and contact details. These records are retained to facilitate follow-up support, audit our service quality, and resolve disputes.

cbet processes your personal data for the following clearly defined purposes. For each purpose, we identify the lawful basis on which we rely.

2.1 Marketing Communications

cbet may send you promotional emails or SMS messages about bonuses, seasonal promotions (such as BPL season offers, Eid specials, and Pohela Boishakh campaigns), new game launches, and platform updates — but only where you have given explicit consent at registration or subsequently. You may withdraw consent for marketing communications at any time by contacting [email protected] or by using the unsubscribe link included in every promotional email.

2.2 Automated Decision-Making

cbet uses automated systems for fraud detection, duplicate account identification, and responsible gaming monitoring. These systems may flag accounts for review based on patterns in transaction data, device fingerprints, and gameplay behaviour. Where an automated process results in a decision that materially affects your account (such as a temporary hold on withdrawals), you have the right to request human review of that decision by contacting [email protected].

cbet does not sell, rent, or trade your personal data to third-party commercial entities. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each stated purpose.

3.1 Payment Service Providers

To process your deposits and withdrawals, cbet shares the necessary transaction data with your chosen payment provider (bKash, Nagad, Rocket, Upay, Visa, or Mastercard). The data shared is limited to what is technically required to execute the transaction (e.g., your registered mobile wallet number and transaction amount). Each payment provider operates under its own privacy policy and is independently responsible for the data it holds.

3.2 Game Technology Providers

Live casino and slot game content on cbet is powered by third-party game studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. When you participate in a live table or slot session, your player identifier and session data may be transmitted to the relevant game studio to facilitate gameplay. Game studios are contractually prohibited from using this data for any purpose other than delivering the game session.

3.3 Identity Verification Partners

cbet may use third-party KYC and identity verification technology providers to assist with the processing of identity documents submitted during the KYC process. Any such provider is bound by strict data processing agreements and is prohibited from retaining or independently using your identity data.

3.4 Legal and Regulatory Disclosure

cbet will disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally compelled to do so, or where disclosure is necessary to:

• Comply with a valid legal obligation or court order.
• Report suspicious transactions under applicable anti-money laundering law.
• Investigate or prevent fraud, identity theft, or criminal conduct affecting the platform.
• Protect the rights, property, or safety of cbet, its staff, or its players.

Where legally permitted to do so, cbet will notify the affected player before disclosing their data to a third party in response to a legal request.

3.5 Business Transfers

In the event that cbet undergoes a merger, acquisition, or sale of all or part of its business assets, player data held by cbet may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer by email, and the acquiring entity will be bound to honour the terms of this Privacy Policy in relation to pre-transfer data.

cbet.today uses cookies and similar tracking technologies to deliver a functional, personalised, and secure platform experience. This section explains what cookies we use, why we use them, and how you can manage your preferences.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit, such as your login session, language preferences, and browsing behaviour within the site. Cookies do not contain executable code and cannot access other files on your device.

4.2 Types of Cookies Used by cbet

4.3 Managing Cookie Preferences

You can manage or delete cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete cookies after each session. Please note that disabling strictly necessary cookies will prevent you from logging in and using core cbet features. Instructions for managing cookies in common browsers are available in your browser's help documentation.

4.4 Do Not Track

Some browsers support a "Do Not Track" (DNT) signal. cbet's analytics systems currently do not alter their behaviour in response to a DNT signal, as there is no universally accepted standard for interpreting these signals. We are committed to reviewing this position as industry standards evolve.

cbet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The table below summarises our standard data retention periods.

When data reaches the end of its retention period, cbet securely deletes or anonymises it. Anonymised, aggregated data (which cannot be linked back to an individual player) may be retained indefinitely for statistical and product development purposes.

cbet takes the security of your personal data seriously. We maintain a layered set of technical and organisational measures designed to protect your information against unauthorised access, alteration, disclosure, or destruction.

6.1 Technical Security Measures

• SSL/TLS encryption: All data in transit between your browser and cbet.today is encrypted using Transport Layer Security (TLS). cbet.today enforces HTTPS at all times; unencrypted HTTP connections are automatically redirected.
• Data-at-rest encryption: Sensitive data stored on cbet's servers — including KYC documents, payment details, and hashed passwords — is encrypted using AES-256 or equivalent industry-standard encryption.
• Password hashing: Player passwords are stored using a strong one-way cryptographic hash function with unique per-account salting. cbet never stores or transmits passwords in plaintext.
• Two-factor authentication (2FA): cbet provides SMS OTP-based 2FA for all player accounts. Players are strongly encouraged to enable 2FA to add an additional layer of protection to their login.
• Access controls: Access to player data within cbet's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal data access is logged and audited.
• Intrusion detection: cbet operates automated systems to detect and alert on unusual access patterns, attempted brute-force login attacks, and other indicators of unauthorised system access.

6.2 Organisational Security Measures

• All cbet staff with access to player data are subject to confidentiality obligations and receive regular data security training.
• Third-party service providers who process player data on cbet's behalf are required to maintain equivalent data security standards and are bound by written data processing agreements.
• cbet conducts periodic internal reviews of its data handling and security practices.

6.3 Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, cbet will notify affected players by email without undue delay, and no later than 72 hours after becoming aware of the breach, where technically feasible. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps cbet has taken or proposes to take to address the breach.

As a registered cbet player, you have a number of rights over your personal data. cbet is committed to respecting and facilitating these rights in a timely and transparent manner. All rights-related requests should be submitted to [email protected]. cbet will respond within 30 days of receiving a valid request.

To exercise any of the above rights, email [email protected] from the email address registered to your cbet account with the subject line "Privacy Rights Request — [Your Right]". cbet may request additional identity verification before processing a rights request to ensure your data is not disclosed to an unauthorised party.

8.1 Contacting cbet About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way cbet handles your personal data, please contact the cbet data team directly:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Within 30 days for formal privacy rights requests; typically within 24 hours for general privacy enquiries
• Timezone: Bangladesh Standard Time (BST, UTC+6)
• Language: English

8.2 Changes to This Privacy Policy

cbet reserves the right to update this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements, or updates to the services we offer. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification email to all registered players with a summary of the key changes.
• Where required by applicable law, obtain fresh consent for any new processing activities that require it.

Your continued use of cbet.today after a revised Privacy Policy has been published and notified to you constitutes your acknowledgement of the updated terms. If you do not agree with the revised policy, you should stop using cbet and request account closure by contacting [email protected].

8.3 Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection law. cbet is committed to operating as a safe and reliable platform for players in Bangladesh, and this policy reflects our ongoing commitment to responsible, transparent, and lawful data handling practices.